Customer understands that using the Service presents certain security risks that may enable other internet users to gain access to or use of Customer’s equipment or information. Customer is solely responsible for taking all appropriate security measures when using the Service, and agrees that neither C&L Broadband Connect, nor its affiliates, directors, officers, employees, or agents, shall for responsible for security or information breaches. Software or applications installed on Customer-owned equipment, downloaded to your Customer-owned equipment, or available through the internet may contain viruses or other harmful features. It is your sole responsibility to take appropriate precautions to protect your Customer-owned equipment. The Company does not provide or ensure end user security to any Customer-owned device within the Customer Premise. Antivirus or firewall protection for a Customer-owned personal computer, laptop or hand-held device is the sole responsibility of the Customer.

The Company does deploy security measures to secure its network hardware in the data center and the field against unauthorized access. This is accomplished through the use of its network monitoring software and firewall filtering policies within the edge and core of its network.

You are responsible for protecting the information required to access or make modifications to your account (for example, passwords, PINs, secret answers to security questions, etc.). If someone else acquires this information (through no fault of ours), we will assume that you have authorized that person’s use of the information and access to your account. Please report any suspected incidents of unauthorized access to your account or unauthorized disclosure of your account information to C&L Broadband Connect promptly by calling (870) 628-4221, visiting an C&L Broadband Connect business office, or writing to us at PO Box 9, Star City, AR 71667.