Construction crews pulling and hanging the fiber and taking it to your home’s outside wiring are preparing the network to go live once construction in the area is complete.
A sales team member will contact you to schedule an appointment for an in-home installer to finalize your connection and test the services from your equipment.
Once that installation is complete and tested, your service should be ready to go. Once you sign up for service and it becomes available in your area, an installation is scheduled. Fiber installation is simple and non-invasive.
- We pull fiber from our main lines and follow power lines to attach the fiber to your home or business.
- The fiber will run to your home or business in the same manner power lines run to your home or business.
- If your electric service comes from overhead lines, so will your broadband service.
- If your electric service comes from underground lines, so will your broadband service.
- Next, we attach the fiber line to a box near your electric meter where the inside wiring connects with the outside wiring.
- Finally, the fiber is connected to a fiber jack inside your home or office, where it’s plugged into the modem we provide.